Mystery Guest Audits™ hires independent auditors to complete real-world, client-paid evaluations for restaurants, hotels, resorts, and cruise lines. You choose when you work, accept only assignments that fit your schedule, and submit professional reports that help clients improve the guest experience.
Disclosure: Auditors are independent contractors. Assignments are offered based on client demand, location match, timing, and performance—no work or income is guaranteed.
It’s structured, professional, and built around real hospitality experiences—without the friction of a traditional job.
Accept missions that fit your calendar. Decline anything that doesn’t. You control your availability.
Every audit follows a consistent scorecard, photo guidance, and evidence-backed commentary to keep reports client-ready.
Many clients run monthly or quarterly audits. Perform well and you’ll be prioritized when demand matches your region.
Real venues. Real guest journeys. Always professional, discreet, and standards-based.
Images are sourced from Unsplash (free-to-use licensing) and are for illustrative purposes only.
Pay varies by scope, location, complexity, and client requirements. These are typical ranges for independent contractor auditors. Some missions include reimbursement for pre-approved expenses; others require you to cover costs and submit receipts per policy.
| Assignment type | Time requirement | Typical auditor pay | What you deliver |
|---|---|---|---|
| Restaurant Service Audit (single visit) | 1–3 hours on-site + 45–90 mins reporting | $100 – $250 | Scorecard, timing notes, food & service photos, 10–20 recommendations |
| Hotel Arrival + Front Desk Audit | 2–4 hours on-site + 60–120 mins reporting | $150 – $350 | Arrival experience, check-in timing, staff standards, lobby & amenity verification |
| Overnight Hotel Audit (room + housekeeping) | Overnight stay + 2–3 hours reporting | $250 – $650 | Room inspection, cleanliness checks, service recovery testing, full narrative report |
| Resort Operations Audit (multi-area) | 4–8 hours on-site + 3–5 hours reporting | $400 – $1,200 | Multiple outlets (pool/spa/F&B), staff consistency, standards gaps + action plan |
| Cruise “Journey” Audit (multi-day) | 2–7 days + structured daily notes + final report | $750 – $3,500 | Embarkation → dining → entertainment → stateroom → disembarkation evaluation |
Important: Pay ranges are examples, not promises. Each mission includes a written scope and compensation terms. Your work must meet evidence and quality standards to remain on the roster.
Simple, structured, and designed to keep auditors and clients protected with clear expectations.
Basic or Priority annual listing (administrative membership; no guarantee of work).
Provide location, availability, and qualifications so we can match you to demand.
Agree to confidentiality, brand-safe conduct, and reporting expectations.
You receive a scope, deadline, and compensation terms.
No penalty for declining; we simply offer to the next best match.
If travel is required, reimbursement rules are clarified before you commit.
Follow scenario prompts and capture evidence without disrupting operations.
Use the approved forms so your report is client-ready the first time.
Paid according to mission terms after acceptance (quality + completeness check).
Activate your annual listing, complete registration, and start receiving missions when client demand matches your region and availability.
Short, practical guidance for new auditors.
No. You are an independent contractor. You can accept or decline assignments. No employment relationship is created.
Some missions involve client-covered stays; others require you to cover costs subject to pre-approved reimbursement. Each mission will state the rules clearly.
Follow confidentiality, submit on time, use the templates, provide evidence, and avoid exaggeration or brand-risk language.